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Read our customer reviews on our website.

We’re a Highly Rated Company!

Rated 4.8 stars over 5,850 reviews on Google!

Read our reviews to learn why we’re so highly rated by our customers! When you need water heater service, call us 24 hours a day (510) 630-6603. We’re the trusted and reliable experts since 1968!

Satisfied customers in Oakland.
Happy Oakland customer in front of a new water heater
Happy Oakland customer.
Sally S. profile picture
Sally S.
4 weeks ago
I just had Water Heaters Only replace my gas water heater and I am very pleased with my experience. Loni did my estimate and installation and was terrific — very knowledgable, friendly, patient with my many questions, and very efficient. Just first rate! I’d give him 10 stars if I could. The support staff was also excellent; scheduling my estimate and then the installation was very easy.
ROBERT G. profile picture
ROBERT G.
4 weeks ago
Lucas was very professional in is work. He explained the details of everything that he was going to do before starting. Great work
Marifel F. profile picture
Marifel F.
1 month ago
We had a very good experience with Water Heaters Only, Inc. The installation of our new water heater was completed professionally and efficiently. Lucas was friendly, knowledgeable, and took the time to answer our questions. He made sure everything was working properly before he left and cleaned up the work area. We appreciate the excellent service and would definitely recommend Water Heaters Only, Inc. Thank you, Lucas!
Jessica Bigler U. profile picture
Jessica Bigler U.
1 month ago
Our technician was Lucas and he was wonderful: knowledgeable, patient and willing to spend the time to help us get what we wanted. He came out a second time after the initial visit/estimate to consider alternative options that had arisen in another bid. He answered all of our questions without the upselling that is so distasteful. He led the installation and it went super smoothly. I would definitely recommend Water Heaters Only and Lucas to anyone!
Kelly H. profile picture
Kelly H.
1 month ago
Had a great experience all around with this company. Their customer service was easy to reach (no endless menus or fake AI reps), they had appointments available right away, and the technician arrived early in the window and ready to help. Luis did a phenomenal job and was super friendly. Definitely recommend!
Leticia E. profile picture
Leticia E.
2 months ago
Very impressed with water heater installation completed within 2 hours or less by Alex. And he was solo completing the installation. Punctual, professional , expertise… sums it all
Willie Griffin S. profile picture
Willie Griffin S.
2 months ago
Lucas certainly followed an excellent protocol of calling in advance and then arrive right on time. Lucas was extremely diligent in performing his work under difficult and cramped conditions. Although work space was also extremely challenging, he professionally and expertly met the varying challenges with excellent skills and knowledge ( I am a retired utility manager who was responsible for up to 117 employees in various disciplines) so I am very confident in my observations and conclusions.

Lucas’ clean up of the work area reflects both his commitment to performing excellent workmanship and to making his company’s reputation grow further.
I definitely would use Water Heater I my again and will be recommending them to others.
Mary C. profile picture
Mary C.
3 months ago
I am very satisfied with Alex's service. He is very experienced, professional and courteous. Our 100-gallon commercial water heater didn't work. He replaced the igniter and some other part for us. The problem was resolved. Thanks to Alex for his wonderful service!
Kenny L. profile picture
Kenny L.
6 months ago
Water Heaters Only came out, assessed, and explained our needs/options clearly. Sean was pleasantly friendly and knowledgeable. We got an estimate, signed it, and they installed our new water heater the next day. Sean completed the job well, cleaned up, and explained what he installed. All good for now and highly recommend. They are straight forward, and you’ll get what you need with a solid warranty.
Lori N profile picture
Lori N
6 months ago
Wesley came out and performed same-day service. He was very professional and did a beautiful job. The water heater is high-quality and I am a very satisfied customer. I would not hesitate to recommend Water Heaters Only at all.
Fatima H. profile picture
Fatima H.
7 months ago
My water heater failed Saturday evening around 4 PM, and I called Water Heaters Only at approximately 6 PM. They had a technician out by Sunday at noon.

Chris Z was the technician, and he did an amazing job. I received a text notification when he was dispatched and was able to track his arrival in real time. He also called to let me know he would arrive in about 20 minutes.

Once on site, Chris inspected the water heater, provided a clear estimate, and patiently answered all of my questions. After I approved the pricing, he immediately got to work. The old water heater was removed and the new one installed within two hours.

Chris was professional, efficient, and very respectful of my home and pets. I would 100% recommend Chris Z and Water Heaters Only.
See All Reviews

mini golden stars

“I got an immediate appointment. The technician, Doniel, came in the first 2 hours of the 4 hour window (and called first), explained everything to me and installed the water heater in less than the estimated time. Also, when my water wasn’t hot enough, because I have an old house, he came back the same day to correct the setting. Very pleased.”

-Nancy B. Oakland area, CA. Provided By Google.

mini golden stars

Mack arrived and gave us an estimate to do the work. The installation was done in an excellent workmanship manner with quality materials. Mack spent the extra time to make sure everything was done completely and expertly. Very pleased with the product and service.

-Bob F. Oakland area, CA. Provided By Google.

mini golden stars

“Mack did a great job, explained and installed new heater quickly and efficiently same day and new one works great – definite reccomend”

-Aaron H. Oakland area, CA. Provided By Google.

mini golden stars

“Great communication and quick service, along with a knowledgeable and friendly technician — Peni B.”

-Julie W. Oakland area, CA. Provided By Google.

mini golden stars

“They had a cancelation so they came a day early. Had the water heater I wanted on the truck. Doniel was very professional and knowledgeable and was done in less time than he estimated. I would definitely recommend water heaters only if you need a new water heater.”

-John B. Oakland area, CA. Provided By Google.

mini golden stars

“I called this morning and had a technician out to my home in two hours. My water heater was replaced easily. The technician was very friendly and knowledgeable. I would highly recommend this company gif the best price, service and quality.”

-Ashley S. Oakland area, CA. Provided By Google.

mini golden stars

“What a great service! Fast efficient!! I woke up to a cold shower and discovered my water heater was out and leaking. I sent requests to several potential services and Phil from Water Hester’s Only was the first to respond. He gave me a range of what the repair might cost and I made a reservation. Steve called and was available sooner then expected. He took a look at the old tank and gave me an estimate that was at the low end of Phil’s estimate. Within a couple hours I had a brand new top of the line Water Heater installed and guaranteed!! Thank you!! I appreciate the way you do business!!”

-Robert P. Oakland area, CA. Provided By Google.

mini golden stars

“Mack was very competent and professional”

-Mitsuko H. Oakland area, CA. Provided By Google.

mini golden stars

“Mack was timely, efficient, knowledgeable and did an excellent job replacing the water heater and installing a circulating pump within 8 hours of our initial call.”

-Kirsten D. Oakland area, CA. Provided By Google.

mini golden stars

“I couldn’t be more pleased with the process of scheduling a replacement water heater with Alex. My technician, Peri B, was friendly, courteous, and professional. I recommend Water Heaters Only!”

-Maureen L. Oakland area, CA. Provided By Google.

mini golden stars

“——– benny saved my butt. i tried the repair but he made it happen . i’m sure who doesn’t make any money on a service call but i really appreciate this one. thx who and ‘specially thanx benny . . .”

-BIG. Oakland area, CA. Provided By Google.

mini golden stars

“Positive: Professionalism

We are completely pleased with our new water heater. Our service technician, Mack, was very professional and we appreciate the good value as well as good quality. Would not hesitate to recommend them.”

-Shadow T. Oakland area, CA. Provided By Google.

mini golden stars

“Mack arrived within the time frame, got right to work and did a great job. Very happy with the service of Water Heater Only. When my water heater broke down, – of course on a Friday night – I called your number and the person answering was so helpful and polite, that after I called around and got no responses, I ended up calling your company back and decided to just replace my sub-par heater (from another company) with one of yours. I love that there is a 6 year warranty and that you are local. And the hot water is working just fabulously! Thank you.”

-Verna L. Oakland area, CA. Provided By Google.

mini golden stars

“Water Heaters Only is the only water heater company I will
use. They replaced my original water heater over 20 years ago. They did such an excellent job years ago I used the sticker on the old water heater to call them again. Valerie who was extremely pleasant & accommodating was able to get me a same day appointment.They did not disappoint. Mack, the service technician arrived promptly on time as promised. He was the real added value. Mack was knowledgeable, professional, experienced, and courteous. He was efficient and worked quickly. I had a beautiful brand new water heater in 45 minutes. Yay! He left the work area cleaner than he found it & he hauled the old water heater away. I would recommend this company to anyone who needs a great new water heater fast!”

-Esther C. Oakland area, CA. Provided By Google

mini golden stars

“A delightful experience start to finish beginning with a nice lady on the phone to answer questions and schedule appointment to a knowledgeable and efficient installer that arrived on time, answered questions and left the site cleaner than he found it. I definitely would recommend this firm.”

-Drew S. Oakland area, CA. Provided By Google

mini golden stars
-Rosemary H. Oakland area, CA. Provided By Google.

mini golden stars

“Michael L/ Alameda:
Very prompt, professional service, esp. as installation was on a holiday.
Installer Beni did a very thorough and excellent quality job.
This company is fortunate to have this man – he is a credit to your
operation. 100% recommend.”

-Laurie H. Oakland area, CA. Provided By Google.

mini golden stars

“I called Water Heaters Only on Friday afternoon, and within 3 hours, we already have a new water heater installed. Our appointment was originally scheduled on Saturday, and luckily someone dropped the appointment, so we could get a new water heater on the same day I called. Our technician is Peni B, he told us he’s been doing this for 20 years, and he is really professional. Actually when one business focus on only one thing for 50 years, you can tell they’re the true experts.”

-Peggy C. Oakland area, CA. Provided By Google.

mini golden stars

“I contacted Water Heaters Only on a Friday late evening after realizing that our old water heater had stopped working. They scheduled a technician for Saturday morning. Mack arrived during the early part of the three our window, which was great. He was very professional and did an excellent job installing our new water heater in a very tight space, while also leaving the place as tidy as he found it. Based on our experience, we would highly recommend Mack and Water Heaters Only, Inc for water heater replacement.”

-Nadez. Oakland area, CA. Provided By Google.

mini golden stars

“I was very impressed by how friendly and helpful the person was who answered the phone at Water Heaters Only, especially since it was on Memorial Day! He scheduled Mack to come out that afternoon and give us a quote. We were so impressed with Mack’s professionalism and friendly demeanor that we went ahead and ordered a new water heater. Mack returned the next day and installed it and answered all our questions. Great service!”

-Sally H. Oakland area, CA. Provided By Google

mini golden stars

“On 6/14/19 Water Heaters Only, Inc. installed our new water heater.  The office staff took our call and had their technician Lucas at our home within two hours.  Lucas Prada did an excellent job of explaining exactly what work he would do in replacing our old water heater.  He had the new water heater on his truck, and the job was completed and cleaned up in an hour and a half.  Great people, great job, highly recommend.”

-Linda H. San Francisco CA, Provided By Yelp.com

mini golden stars

“I decided to go with Water Heaters Only based on the stellar yelp reviews and they did not disappoint!  Alex was extremely knowledgeable and recommended the best heater for my situation without trying to up sell me.  My appointment was I originally scheduled for an onsite quote but he ended installing the heater on the spot.  Quality of work and communication throughout the installation was excellent.  Overall an extremely smooth experience and I would definitely contact WHO again for future water heater needs.”

-V P. San Francisco CA, Provided By Yelp.com

mini golden stars

“I called Water Heaters Only at 0930 and met the installer at my Newark condo at 1130 as agreed upon. The technician, “Benny” was very professional and efficient.”

-John C, Newark, CA, Provided by Yelp.com

mini golden stars

“Hot water heater blew – yay.  The garage filled with water and we were pretty desperate.  I called Water Heaters Only and they sent someone that very day! That alone earned some stars.  Then, Dan showed up and went right to work.  He was efficient, professional and explanatory about all he would be doing…I highly recommend this company, there’s a reason they get so many 5 star reviews.”

-A.D, Bay Area, CA, Provided by Yelp.com

“…there’s a reason they get so many 5 star reviews.”

mini golden stars

“I run a laundromat. Hot water is important. I agreed and they did the job SAME DAY! At the price of 14,600 that included all material, removal, dumping and labor. I find that to be a good cost for what I got and the efficiency of it. awesome company. Don’t go anywhere else!”

-Dee F, San Francisco Bay Area, CA, Provided by Yelp.com

“How could it get any better?”

mini golden stars

“Our water heater was dying. I called this morning at 9 AM. The call was answered immediately by a living human who told me that a tech would call me at 10. At 9:56 my phone rang and I spoke with nice guy named John who listened to my story, gave me options, gave me an estimate, and told me that he could be to our place between 11 and 11:30 to check it out and replace (ours was too old to fix.) He arrived at 11, checked out the situation, explained my options again and gave me a price which was several hundred below other places I had called. I elected to do the job, John explained what he’d be doing and how long it would take, and began work. Two and a half hours later we have a sparkling new water heater and I’m a very happy customer. John explained what we should expect, explained the knobs and shut off valves, and told me they answer the phones 24/7 in case there’s any issues. This outfit has been around since the 60’s! How could it be any better? Courteous, professional, prompt, efficient and fairly priced. THANK YOU WATER HEATERS ONLY!! “

-Lala A, San Francisco, CA, Provided by Yelp.com

mini golden stars

“Very professional outfit. I had a leak that started yesterday and called them at 8 am the next morning. They asked me what size water heater and I told them like the photo on Yelp on their web page. They said a 40 gallon and dispatched someone between 1-3 pm.They carry both sizes on their trucks anyways. Steve called me a half hour  before 1pm and arrived at 1 pm. I had an estimate on the phone from $1,400-$1,800 depending if anything needed upgraded to current code. Steve quoted $1665 and installed that thing in 2.5 hours. Fast results, great workmanship and up to code earthquake proof. I am happy for the convenience of same day service.”

-Teal M, Bay Area, CA, Provided by Yelp.com

mini golden stars

“From the initial consultation to the completed installation everything was handled professionally and promptly. I can recommend Water Heaters Only enthusiastically and without hesitation.”

-Drake M, San Francisco, CA, Provided by Google

mini golden stars

“Great customer service, very helpful and friendly!  Water Heaters Only responded the same day I called them for service…I am so happy I found Water Heaters Only!!”

-Gerling H, El Cerrito, CA, Provided by Yelp.com

mini golden stars

“This team was great.  We were overdue to replace our water heater, and finally had to when it began leaking.  Calling Water Heaters Only, they were prompt to answer the phone, super nice and informative (and helpful).  They came over when they said – actually called before the appointment and said they had a cancellation and would it be alright if they came earlier.  All was smooth, installation was completed quickly and everything was better than it had been before.  They know their stuff.”

-Stephen G, Berkeley, CA, Provided by Yelp.com

“Friendly, informative, skilled”

mini golden stars

“A+, from beginning to end, Paul, the manager, was highly informative and clearly answered all questions I had regarding replacement of a leaking 13 year old water heater for the 22 unit apartment building I manage.  He also offered the best pricing of the 4 or 5 businesses I contacted.  Loni, the installer, was solid as well, completing the installation in exactly the amount of time estimated. Friendly, informative, skilled, but I wouldn’t want to get into a boxing ring w/ the dude, lol!  It’s been 12 days since the install and as far as I can tell the water heater is working like a champ!  I would not hesitate to recommend this company.”

-David R, Oakland, CA Provided by Yelp.com

“The price, $1509, I thought reasonable”

mini golden stars

“Toa came out on Tuesday and returned on Thursday to install the new 40-gallon heater. It took him 3-1/2 hours, after which he showed me the improvement he made, bringing the gas valve closer to the front where it could be reached more easily. Then he turned on the taps upstairs to start the water flowing. I am pleased with the handling from beginning to end. The price, $1509, I thought reasonable.”

-Lucille B, Oakland, CA. Provided By Yelp.com

“Friendly, Knowledgeable and Explained Everything”

mini golden stars

“We woke up this morning to find our water heater was leaking and needed replacement. Our old water heater was from 1982!  I called Water Heaters only, got a price estimate over the phone, called a few other plumbers in my town and called them back to offer them the job. They were several hundred dollars cheaper than the other estimates I received. Matt was the technician that came out. He was friendly, knowledgeable and explained everything in plain English. He installed a new 50 gallon Rheem water heater and was done with the job in less than 3 hrs. Very satisfied.Looking forward to my hot shower.  Same day service,  highly recommend them. Good job guys.”

-Marieke B, Berkeley, CA Provided By Yelp.com

“His estimate ended being cheaper than the other guys”

mini golden stars

“My 25 year old water heater just went kaput this past week. I’ve been meaning to change it for a while now, but was scared off by the price. Well, since it died I have no choice but to bite the bullet. I took a look at different plumbing sites, and one of them was Water Heaters Only. I thought that this would be a good company to deal with since they specialize in only water heater installation. When the installer, Steve, arrived, he was very professional and was able to look over my water heater setup and determined in a matter of minutes what needed to be replaced. He was very straightforward in explaining what needed to be done, and I never felt pressured in anyway, which was kind of refreshing. His estimate ended up being cheaper than the other guys, and he seemed to be quite knowledgeable in what he does, so I went ahead with the contract. I was not disappointed. He had everything he needed right in his van, so there was no need to waste time by going to the hardware store. He also kept a very clean and neat work space, which isn’t always possible when dealing with plumbing. Within a couple of hours, he was all finished and I could finally look at a brand new water heater, as opposed to the rust bucket that I used to have. Steve even helped to clean up the water heater space (before he arrived it had a lot of debris and dirt; I’m pretty lazy in maintenance). All in all I am very satisfied.”  

-Billy K, Oakland, CA Provided By Yelp.com

“Quick and informative

mini golden stars

“Donial was quick and informative with fast response time and quality work.

I am happy with the work. Thank you, David H, Berkeley, Ca.”

-David H, Oakland, CA Provided By Yelp.com

“professional and thorough, and did a fantastic job”

mini golden stars

“After a nightmare quote from another company for a new 50 gallon water heater, Kevin West from Water Heaters Only came out.  He gave me a great deal, was professional and thorough, and did a fantastic job.  I strongly recommend them for all water heater related needs.”

-Michael B, Oakland, CA Provided By Yelp.com